Join a Leading Restoration Company - Grow Your Career with a Great Team in a Fantastic Work Environment With offices nationwide, this highly regarded and well-established restoration company is known for delivering efficient, professional, and customer-focused services to insurers and clients across Australia. We're currently seeking a motivated and organised Administrator/Coordinator to join our vibrant team in Braeside. This is your chance to step into a dynamic role where you'll enjoy variety, flexibility, and the opportunity to develop your career in a supportive and friendly environment. Why You'll Love Working Here Modern, spacious offices in Braeside with all the comforts you need Fantastic team culture - think morning teas, casual Fridays, and fun team events Career progression opportunities - we love to promote from within Supportive onboarding with tailored training and a buddy system to set you up for success Flexible rotating rosters - start your day at 8am, 9am, or 10am What You'll Be Doing Delivering outstanding customer service via phone and email Accurately logging claims in our CRM and insurer portals Assisting management with coordinating contractors Supporting invoicing and ensuring rates align with insurer guidelines Liaising with insurers, clients, and internal teams to keep things running smoothly Participating in the after-hours on-call roster every 10-12 weeks Adapting to a fast-paced, ever-changing environment - no two days are the same What We're Looking For Prior experience in administration or customer service Confident computer skills and CRM system experience A cool head under pressure and strong attention to detail A proactive, can-do attitude and great communication skills If you're ready to join a company that values its people, supports career growth, and offers a truly great place to work, we'd love to hear from you. Apply now and take the next step in your career, or call Alanna for further information 0408 410 474.