Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing brands, 50 venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001. Every day at Funlab is different (just like our Motherfunners), and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you’ve been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach. Now, we’re on the lookout for a Sales & Events Administrator to join the team at Funlab in Abbotsford - someone who’s passionate about people, driven by fun, and ready to create unforgettable experiences. This role is currently a fixed term contract until 19 December 2025. Why Work with Us? Advance your career with a powerhouse in the entertainment industry Personalised development tailored to you, plus the chance to learn from some of the best in the biz A people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for success Not your average office. Monthly lunches, unlimited coffee, dog-friendly environment, monthly massages and the freedom to express your style – no stiff dress codes here! Extra time off! Enjoy three additional paid leave days just for you Wellbeing matters. We offer mental health support, EAP services, Mental Health First Aid training, a dedicated DEI committee, and plenty of sub-committees Play on us! Enjoy free activities for yourself across ALL Funlab brands—because work should come with perks! And most importantly…because we’re just that AWESOME! What You'll Do Facilitate the distribution of sales / events leads to appropriate Sales & Events Coordinators Assist in coordinating, organising and confirming ‘finals’ for guests; final arrangements for events; final payments for events Process payments, including handling refund and booking transfer requests Maintain data integrity of sales records and guest profiles Provide excellent customer service in every interaction with guests and venue teams Manage time and tasks productively, with a high level of attention to detail Support the broader Sales & Events teams by keeping sales data updated and accurate What You've Got Previous administrative experience in a high-volume environment Natural ability to be highly organised and capable of managing multiple tasks Proficient in email management and data entry Demonstrated ability to prioritise competing tasks and deadlines Excellent written and verbal communication skills Well organised planner who works well under timeline pressures Proactive, ability to work autonomously, with a sense of urgency and a positive can-do attitude Proven ability to build and manage relationships with different stakeholders A burning desire to show what you've got and what heights you can take the business! Keen? If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us!