Who we are: Mobility Access Modifications is a company based in Preston that specializes in modifying homes for the elderly and mobility impaired. We have over 20 years of experience in servicing Melbourne and surrounds. We have an opening within our team of Scheduling and Administration Coordinators and are seeking someone with experience in a fast paced, multi-tasking role in scheduling trades. If you’re super organised, communication is your strength, and enjoy being the glue that holds things together, this role could be for you. The benefits you’ll love and the reasons you’ll stay: Medium size business with new office space. Supportive and dedicated management. KPI and performance review systems in place. Training provided. Company BBQ’s and staff functions throughout the year. Casual, professional work atmosphere. Job security. Who you are: Minimum 3 years experience in a similar role. Communication is your strength, multitasking is second nature. You would describe yourself positive with a can-do attitude. Tech savvy with an ability to pick up new systems quickly. What you’ll do: Schedule and manage all tradesmen installation jobs from quotation to completion. Maintain constant contact with our tradesmen to coordinate, delegate and follow up on jobs. Engage and inform customers about the status of their jobs. Effectively manage customer queries and grievances. Responding to emails and phone queries in a timely manner. Use your problem solving and build strong trusting relationships both internally and externally.