Why You Will Be Excited About This Role Imagine being the person who keeps the heartbeat of a dynamic retail business office steady and strong. As our Admin and Office Executive at the Hairhouse Support Centre, you'll be the central connection point that brings together the office environment into a seamless, productive workplace. This isn't just an administrative role – it's your chance to showcase your exceptional organizational talents while supporting the COO. As part of this role you will: Provide high level administration support to our COO Showcase your diverse talents daily through a role that combines executive assistance, reception duties, and office management – no two days will ever be the same Build relationships across all departments as the central point connecting our teams, vendors, and customers Why You Will Like Working Here Working at Hairhouse means you'll enjoy the stability of a structured Monday to Thursday schedule in the office (8:30am-5pm) while experiencing the variety that comes from wearing multiple hats. You'll never be stuck in a monotonous routine – one moment you might be coordinating an important executive meeting, the next you're supporting a customer with their order query. We offer an impressive range of benefits to make your workdays more enjoyable: Flexible hybrid working model (4 days in office, Monday-Thursday) Work from home on Friday plus an early finish to kickstart your weekend Reward days to celebrate your contributions Bonus program Birthday gift card to make your day special Anniversary gift card to recognise your service with Hairhouse Health and wellbeing initiatives Monthly product allowance Generous 40% staff discount Regular social and community events Opportunity to participate in volunteering and fundraising activities. What You Will Be Working On As our Admin and Office Executive, you'll master three distinct but interconnected areas of responsibility: Executive Assistant Support You'll provide crucial support to our COO, managing their calendar, preparing presentation materials, and ensuring they can focus on strategic priorities because you've handled the details. Welcoming Reception Presence As the first point of contact for visitors and customer calls, you'll set the tone for all Hairhouse interactions. You'll create positive first impressions while efficiently managing inquiries, customer service needs, and ensuring everyone who interacts with Hairhouse feels valued. Office Management Excellence From coordinating meeting spaces and managing supplies to overseeing cleanliness and organizing catering, you'll create an environment where the team can thrive. You'll also support special events and initiatives that strengthen our company culture. What Type of Person Will Be Successful You thrive when juggling multiple priorities and possess that rare combination of meticulous attention to detail while keeping sight of the bigger picture. Your success will come from your ability to anticipate needs before they arise and your natural drive to find solutions rather than dwell on problems. We're looking for someone who: Has demonstrated experience in a similar role combining administrative support, reception, and office coordination as well as 3 years as an EA for a senior leader with calendar and inbox management Proven experience managing a busy office with 60 people Possesses exceptional organizational abilities with a strong sense of urgency and prioritization skills – thrives in a dynamic, fast paced environment Shows genuine enthusiasm for creating efficient systems and processes Communicates professionally and warmly with people at all levels Takes initiative and proactively identifies improvement opportunities If you've been curious about roles such as Executive Assistant, Office Manager, Administrative Coordinator, or Front Desk Supervisor, we would love to hear from you. How To Apply We're excited to hear from you! If you're ready to join a team where your organizational talents will be valued and your contribution will make a meaningful difference every day, we encourage you to apply. Submit your application today, and tell us why you're the perfect person to keep our office running smoothly while supporting our leadership team to success.