Join the change. Together, we’ll make history As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow. Everyone at AGL is an important part of building a better energy future and we want you to join in. About the role About the role: Join the Electrification & Innovation team driving Australia’s clean energy future. As we launch exciting new residential products—like solar batteries, EV subscriptions, and Virtual Power Plant (VPP) solutions—we're looking for passionate, customer-focused professionals to help bring them to life. As an Electrification Agent, you’ll play a key role in connecting customers with sustainable solutions, managing sales pipelines, and ensuring every interaction meets the highest compliance standards. What you’ll be doing: Inspire customers to electrify their homes by selling cutting-edge products like solar batteries, EV subscriptions, and Virtual Power Plant (VPP) solutions—bringing the future of energy directly to their doorstep. Drive results through a strong sales pipeline, managing leads and opportunities to meet monthly targets while delivering tailored solutions that align with customer needs. Deliver standout customer experiences, owning the end-to-end journey from quotes and payments to follow-ups, always ensuring clarity, care, and satisfaction. Keep things running smoothly behind the scenes, completing essential admin tasks in AGL’s sales systems and ensuring accurate, timely customer communication. Champion compliance and quality by making sure every interaction aligns with regulatory standards and contributes to strong Net Promoter Scores (NPS). Streamline and innovate by identifying opportunities to improve processes, automate tasks, and contribute to the ongoing evolution of AGL’s electrification offering. About you: Demonstrated experience in a sales or customer engagement role, ideally within energy, renewables, or related industries. Strong understanding of consumer electrification products and their benefits. Excellent communication and interpersonal skills, with a track record of delivering high customer satisfaction. Strong organisational skills and comfort working across multiple systems and platforms. Proven ability to meet sales targets while upholding quality and ethical standards. A proactive mindset, a passion for clean energy, and a desire to help shape the future of Australia’s energy landscape. At AGL, we offer a wide range of benefits including: Flexible working options including hybrid work. Discounts on energy, telcos and solar plans. Participate in Energise - our reward & recognition program. Access 20 weeks of paid parental leave for the primary carer. Access to an additional week of recharge leave per year. Play an active role in our diversity & inclusion initiatives. Novated leasing and Electric Vehicle subscriptions. Access to study assistance, AGL’s share purchase plan and insurance deals. *Benefits may change over time and vary based on role type and location. Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is a Circle Back Initiative employer - we commit to respond to every applicant. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy. AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Sales