About the Role This position is with a global electronics organisation and involves supporting warranty and refund claims across retail partner stores. The role follows a hybrid working pattern, four days in the office and one day working from home. Regular travel to retail locations is also required. Duties and Responsibilities Regular store visit to support with their issues related to product return and also converting return to repair wherever possible. Manage and follow up retailers’ claims throughout the claim process Verify accuracy and validity of each claim through careful review of all claim documents Keep record of all incoming claims and monitor the aging claims for urgent closure Ensure compliance with company policies and guidelines while finalising a claim About You Minimum 1 year of experience in data verification and report creation Proficient knowledge in Excel and PowerPoint to create report What’s in it for You? Competitive salary Generous discounts on company products Exclusive promotions and discounts with retail partners Access to a wellbeing platform Heavily discounted gym membership Onsite parking If this role sounds like a fit for you, please click the “Apply Now” button — we look forward to receiving your application! Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves. Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.