Business Overview Lindentech is a leading Managed Service Provider (MSP) based in Perth, Western Australia, delivering innovative IT solutions and managed services to businesses of all sizes. With a commitment to excellence, client success, and team development, we specialise in managed IT support, cloud services, cybersecurity, and unified communications. Our mission is to empower productivity and collaboration through reliable, secure, and cutting-edge technology services. Skill and Qualification Requirements The ideal candidate will possess the following: Minimum 5 years' experience in a similar IT or network administration role (preferably MSP experience) Tertiary qualification in Information Technology, Computer Science, or related discipline (or equivalent industry certifications) Industry certifications such as CompTIA Network, Cisco CCNA, Fortinet NSE, or Microsoft certifications (desirable) Strong knowledge of switching, routing, firewalls (WatchGuard/Fortinet), and wireless network technologies Proficiency in managing and maintaining Windows Server environments, Active Directory, and DNS/DHCP Familiarity with Microsoft 365, Azure, and cloud networking concepts Excellent troubleshooting and diagnostic skills Strong documentation and communication skills Key Duties and Responsibilities Monitor, maintain, and support client network infrastructure (LAN/WAN/Wi-Fi) Configure and manage routers, switches, firewalls, and wireless access points Perform network troubleshooting and resolve connectivity issues Administer user access, group policies, DNS/DHCP settings, and network security protocols Support cloud and hybrid infrastructure, including Microsoft 365 and Azure networking Maintain network documentation and asset records Conduct proactive network health checks and performance monitoring Respond to incidents, service requests, and escalations in line with SLAs Participate in network upgrade and deployment projects Liaise with clients to provide technical guidance and training where required Special Requirements A valid Australian driver’s licence is required Own reliable vehicle (travel to client sites may be required) Ability to obtain a National Police Clearance if requested Employment Conditions Type : Full-time, Permanent, onsite Salary : $92,000 per annum (exclusive of superannuation) Non-Monetary Benefits : Mobile phone allowance or company-provided device Access to ongoing training and certification reimbursement Flexible work arrangements (hybrid) subject to business needs Access to wellness programs and team events Modern working environment with strong team culture Location This position is based at Lindentech's Perth office , with some travel to client sites across the Perth metropolitan area as required.