Our hotels bring people together. We’re searching for a confident and detail oriented Groups Sales Coordinator who excels at coordinating group bookings, and building strong client relationships. The Groups Sales Coordinator will work closely with our Sales & Marketing team, providing support to drive sales and ensure the seamless execution of group sales processes. The ideal candidate is highly organized, customer-focused, and thrives under pressure in a fast-paced hospitality environment—while consistently exceeding sales targets to help us fill our rooms and event spaces. Every day is different at IHG, but you’ll mostly be: ● Manage group bookings and coordinate all details of the group experience from start to finish ● Serve as the key liaison between clients and hotel departments to ensure a seamless and successful stay ● Prepare reports and documentation including booking pace and group pick up ● Support the sales team with site tours, client visits and special events related to group sales ● Ensure timely and accurate communication with clients throughout the entire group booking journey, from initial inquiry to post-stay follow-up ● Creating and maintaining collaborative working relationships with internal and external stakeholders What We need from you: ● Previous experience in hotel sales, front office, or reservation is strongly preferred ● Passion for delivering excellent client experiences and client engagement ● Confidence in proactively preventing problems and handling service recovery when needed ● Love of working in a fast-paced and motivated team with a desire to take the next step in your career ● Excellent organisational skills and attention to detail ● Strong administrative and time-management abilities to manage multiple tasks and deadlines ● A collaborative mindset and willingness to learn new things What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.