About Us! We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. The Role: We are seeking an Administration Assistant to join the team at our Grafton Aged Care facility. This position will ensure the smooth day to day operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility. Southern Cross Benefits! Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650 Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT Discounted private health insurance Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program Annual leave loading Ongoing Training and Development Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support Referral Bonus Program Certificate in Business Administration or equivalent (desirable) • Experience in an administration position within Aged Care (desirable) • Currently working in an Aged Care or Community services as a administrator • Proven experience with Rostering - Highly desirable • Certificate III in Aged Care and experience working as a Care Service Employee will be considered. • Data entry into client management systems • Customer service experience • Undertaking banking and petty cash responsibilities • Experience in Microsoft Office suite