Do you have a passion for construction? Do you have the skills to guide and lead a team? Come and join our team in South Australia to build customers dreams Primary Purpose: The purpose of this role is to support the State Building Manager in: Leading, managing, developing, and inspiring a team of Site Managers to exceed their short and long term construction objectives. Key aspects of focus are: HSE, Workflow/Scheduling (short and long term), Time Management / Diary Set-up, Quality Assurance, Customer Service, Technical Knowledge, Trade Management, Cost Management (ETS), Administration, Communication, Presentation on site, Approach to site, Problem solving, Clickhome usage. Coaching and Team Leadership • Conduct weekly construction meetings in conjunction with the Building Manager to engage the team, be transparent and clear on company construction objectives, highlight trending issues and drive consistency. • Hold weekly one-on-one work in progress sessions with Site Managers and measure their performance against company set KPIs • Implement training and development plans for all staff, relating to individual skills and experience and key focus areas. Construction Supervision • Ensure all project builds under Construction are being managed effectively to deliver a maximum efficiency outcome without compromising HSE, Quality, and Customer Satisfaction. • Support the Site Managers to deliver set claims targets, PCI’s, and settlements for each month. • Monitor and reduce ETS expenditure and occurrences, including by working closely with individuals where repetitive issues are identified. • Support team with trade engagement, allocation and management of trade base • Manage team to ensure the click home system is being used correctly and accurately. • Ensure team maintains their professional outlook with regard to uniform company vehicles and equipment. • Coach and lead team to maintain safe working practices. Time and Quality Adherence • Support team to deliver maximum efficiency outcomes on site in line with set company objectives. • Coach the team to manage quality across the whole build not just at mandatory checks or end of the build. • Swiftly manage supplier and/or trade issues that jeopardise the progress of successful outcomes on any build and escalate to the Building Manager where appropriate. • Support the team to meet company standards of completing: o single storey dwellings in 30 weeks or less. o double storey dwellings in 36 weeks or less. • Complete quality assurance inspections as prescribed in Click. • Ensure Site Manager are following the independent external inspection process to drive quality and consistency, and continual improvement. • Drive external inspection score averages for individual Site Managers to 97 and above and set development plans for quality objectives where required. Communication • Be the first port of call for development partner/customer escalation issues. • Lead and encourage team to proactively engage and communicate with customers across the whole construction cycle where appropriate. • Ensure minimum fortnightly updates are met, and that photos and notes are regularly updated in Click for the customer portal. • Escalate development partner/customer issues to State Building Manager in a timely manner where appropriate. Judgment and Decision Making • Apply sound judgement, problem solving and decision-making skills to identify and resolve problems throughout the construction process. • Make recommendations to the Building Manager with regard to construction issues as required. Technical Support • Check and review files to Site Managers to ensure accurate and feedback quality issues to Operations to rectify and eliminate recurrences. • Support team to solve technical matters on-site and pre-site. Key Relationships • Work alongside fellow Construction Managers interstate where appropriate to address Burbank Construction matters and rectify processes and system issues. • Develop a productive working relationship with contractors and suppliers where appropriate. • Ensure client concerns are dealt with in a professional and timely manner and in accordance with Burbank customer service standards. • Be active and participate in any Management forums as requested. • Work closely with the State Operations Manager to strengthen the operations to project construction interface. Typical qualifications and personal qualities required · Extensive experience in construction and supervision of residential construction projects · Experience in the coordination and management of trades and contractors · Tertiary qualification in building and construction or similar discipline · Developed knowledge of operational performance and capacity of various items of construction · Well-developed written and verbal communication skills · Advanced analytical and investigative skills · Well-developed skills in project costing and scheduling techniques · Strong written and verbal communication skills · Demonstrated aptitude for management and leadership · Technical aptitude · White card & current and valid driver’s licens