About This Opportunity We are seeking a dedicated Administration Officer (locally known as General Services Officer) to support the effective and efficient operation of the School of the Environment. Reporting to the Executive Assistant to the Head of School, this role is responsible for providing effective and efficient client-focused administrative services and support to both students and staff of the School of the Environment, including the School Executive team and external stakeholders. You will work on the reception counter, responding to email and face-to-face enquiries and supporting various committees within the School. You will interact and work with functional specialists (eg. Facilities, Finance, HR, HSW staff etc) co-located in the School. This is a full-time, fixed-term position for up to 8 months at HEW Level 5. Key responsibilities will include: Responsibilities Work under the direction of the Executive Assistant to the Head of School and other School staff to provide support to students and academic staff. Manage a professional and efficient reception desk in the School office, directing visitors to the appropriate staff member or function, and responding to telephone and email enquiries. Provide high level administrative support to the School Executive team, including providing administrative assistance to the Executive Assistant to the Head of School and School Manager as required. Provide high level secretarial and administrative support to School’s committees and meetings, including scheduling, distributing relevant documentation, taking minutes and supporting the Chair to coordinate Committee initiatives. Serve as the primary contact and coordinator of policy-driven administrative processes (e.g., HDR student travel, unpaid appointments, volunteers, vehicle driver authority), ensuring adherence to School and Faculty guidelines as well as University policies and procedures. Develops and maintains standard operating procedures for the effective and efficient functioning of the office Manage loans of all small equipment items (e.g., laptops, tablets and other minor items required by staff for teaching and research purposes). Coordinate purchasing of computer hardware for staff and students in collaboration with ITS and Facilities. Manage School common areas (e.g. meeting rooms, print rooms and tea rooms) and monitor and order stationery and other supplies. Manage room bookings for meeting and seminar rooms and catering orders as required. Contribute to the maintenance of the School website, SharePoint, and digital screens. Update the SENV newsletter and collate relevant information for review. Provide back-up assistance to the Executive Assistant to the Head of School, as required Other duties as reasonably directed by the supervisor Administration Provide support to higher level (e.g Faculty) committees and meetings. Coordinate the School’s seminars and relevant events, including managing RSVPs, hospitality and travel bookings as required, according to University policy and procedures. General administrative duties as directed by the School Manager and/or the supervisor. About You Demonstrated commitment to a high standard of customer service, and a willingness and ability to perform a wide range of operational tasks. Strong interpersonal skills and an ability to engage effectively, in writing and in person, with a diverse range of clients and stakeholders. Strong organizational, time management, and customer resolution skills with attention to detail. Working knowledge of University administrative systems, policies, and procedures or the capacity to rapidly acquire this knowledge. The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Questions? For more information about this opportunity, please contact Ms Yukie Tamura via [email protected] . For application inquiries, please reach out to the Talent Acquisition team at [email protected] , stating the job requisition ID in the subject line. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Resume Cover letter addressing the About You section (maximum two pages). Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early. Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments. Applications close 19 May 2025 at 11.00pm AEST (R-51385). Please note that interviews have been tentatively scheduled for week commencing 19 May 2025.