Ouwens Casserly Real Estate was founded in 2014 by Alexander Ouwens and Nathan Casserly. In 11 years, rapid growth now sees OC with 7 offices across Adelaide, and over 150 employees across the sales, property management and projects space. Our success is borne of culture, professionalism, and a genuine desire to help people reach their goals through property. OC is innovative and progressive, striving to always improve and streamline our processes, whilst maintaining the highest-level customer experience for our clients. OUR RECEPTION & ADMINISTRATION OFFICER As the first point of contact that our customers experience within OC, the primary objective of the Reception and Administration Officer is to provide high quality customer experience and administrative support to the property management and sales staff at OC’s Eastwood office. Key Responsibilities Include: Managing the reception line by answering all incoming calls and directing through to the appropriate team member Effective management of property keys and liaison with external and internal stakeholders Managing the enquiries email inbox by effectively distributing queries to the appropriate team member Responding to staff sales and property management-related queries where appropriate Managing ingoing and outgoing mail for the site Preparation of lease packs and lease pack compliance Administration support tasks as required ARE YOU OC'S NEXT ADMINISTRATION CHAMPION? To be considered for this opportunity, you will have: Previous experience in a customer service role (desired) A passion to grow within the real estate industry Microsoft Office skills (desired) Exceptional attention to detail, organisation and time management skills A passion for customer service and administration support THE PERKS… As a values-based organisation, OC provides a results and team-focused culture to work in. We know our people are our most valuable asset. Along with our outstanding support team to set you up for success, OC’s Employee Benefits Program includes: Additional leave entitlements which recognise important personal and professional milestones Health & wellbeing initiatives including massage days, discounts to local gyms & studios, and more! Confidential coaching and support through our Employee Assistance Program, and access to mindset sessions throughout the year Community focus and participation with local charity organisations each quarter Reward and recognition programs that recognise quarterly, annual performance & alignment to our company values. Ongoing training and development opportunities and a focus on career pathways and progression Regular team celebrations & activities. TO APPLY… If this sounds like an environment in which you feel you connect with the company vision and reflect the company values of Authenticity, Optimism, Passion, and Precision, then we would love to meet you. Applications must be received by COB 23rd May 2025 to be considered. For further information, please visit our website – www.ocre.com.au