Are you a motivated and detail-oriented individual with a background in the transportation industry? Are you looking to transition into a dynamic role within the Operations team? If so, we have an exciting opportunity for you! About Us: Coolway Trans is a family-run business and are experts in providing Refrigerated transport across Australia. We pride ourselves on our commitment to excellence and our innovative approach to Transport Industry. As we continue to grow, we are seeking a talented individual to join our Operations team in the role of Admin Assistant. Role and Responsibilities: The ideal candidate for this role is someone who has experience in the transportation sector and would like to progress in this area. As an Admin Assistant, you will be an integral part of our National Admin team and will play a key role in ensuring the smooth work of the department. Your responsibilities will include various transport management and administration tasks, as well as assisting the depot manager with day-to-day administrative work. Your responsibilities will include: Daily processing of Proof of delivery paperwork Answering all email and customer calls correspondence related to transport operations promptly and professionally. Providing estimated times of arrivals off our driver on pickups and deliveries. Proactively following up on missing Proof of Delivery (POD) documents. General data entry Administration work such as photocopying, scanning, archiving, etc; Managing filing systems; Preparing the files and necessary paperwork for line-haul /Local deliveries, debriefing paperwork. Booking time slots at the distribution centres (DC) for the efficient movement of goods. Handling pallet dockets and consignment notes (connote) accurately and maintaining proper records. Processing customer notifications regarding waiting times, rejections and etc. Utilize database software to organize operations information Collaborating closely with the accounts and operation teams to assist with various tasks as needed. Qualifications: Previous experience in the transportation industry is a must. Experience in an administration role or similar; Data Entry and administrative processes ability and understanding; Strong organizational skills and keen attention to detail. Advanced computer literacy skills (incl Excel); and the ability to pick up on new systems quick; Strong and effective communication; Professional communication style, written and verbally; Good negotiation skills; Ability to be flexible and learn new things; loves improving and learning new things even when they are difficult to grasp; Ability to work independently and as part of a team. Proactive and organised Strong problem-solving skills be accountable and take ownership for all of your work Have exceptional organization and time management skills to ensure the timely and comprehensive completion of all responsibilities Ability to accept direction, retain knowledge/training and follow instructions effectively and efficiently; Has positive attitude towards work and helping others