Company : Hastings Deering (Australia) Ltd About the Role Hastings Deering is searching for a motivated and customer-centric Resource Industries Sales Support Advisor . This is a permanent full-time opportunity located in our Archerfield based Head Office. Join a supportive team today in this exciting role and use your experience and expertise to manage end-to-end sales from quote, build, delivery through to customer acceptance stages! The key responsibilities of this role will include but not be limited to: Assist the front-line sales team with a customer-focused approach to quotes, mining equipment, and capital parts deliveries. Manage budget performance and variations for all builds, including invoicing and processing. Take the lead in the Tender Specification Review process, collaborating with internal stakeholders. Work in conjunction with Mining Account Managers to keep stakeholders updated on equipment build status. Negotiate and liaise with Caterpillar in relation to commercial support and customer alignment Obtain pricing from suppliers, liaise with shipping companies and Customs to gather necessary information. Uphold high standards of customer service throughout all sales processes. Provide support and coordination for complex project-style new equipment deliveries. About You You will bring the following skills and experience to the role: Experience in a similar sales coordination role within the mining or heavy earthmoving industries Technical or mechanical experience and aptitude is desirable Strong attention to detail, computer aptitude and time management Excellent communication skills (verbal and written) with a focus on customer service Demonstrated ability to deliver high level of customer service skills with a strong customer delivery focus Knowledge of Microsoft Dynamics AX or similar ERP system would be highly desirable. Knowledge of Caterpillar product range would be highly desirable Tertiary qualifications in Business, Marketing or related disciplines would be desirable About the Benefits Hastings Deering offers a wide range of benefits including: A competitive salary package A rewarding career with diverse opportunities, Salary Continuance Insurance, Employee Assistance Program for employees and their families, Discounts on private health, vehicles, travel and more, A culture of inspiration, innovation, collaboration and execution, Ongoing training & support to further your career, Free on-site parking, Annual salary reviews How to Apply If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and either apply now or Celeste Middleton - Talent Acquisition Partner via [email protected]