At Munro Footwear Group (MFG), we're proud to be home to some of Australia's most loved footwear brands, including Williams, Mathers, Midas, Mountfords, Trybe and more. With a legacy built on quality, customer connection, and national scale, we're now entering a bold new phase - redefining what great looks like across our retail network. As a National Retail Manager, you'll play a critical role in delivering retail excellence across our store footprint, while laying the foundation for growth through operational optimisation, innovative leadership, and strategic execution. Reporting to the Chief Retail Officer, this is more than a leadership role, it's a chance to evolve the in-store experience, lead a large and diverse field team, and a drive a high-performance retail culture that's obsessed with customer experience and commercial outcomes. Please note: To be considered for this role you must be Melbourne-based. More about the role * Lead & Scale: Lead our national ‘Comfort' store network * Optimise for Growth: Build and embed efficient operating rhythms, labor models, and systems that improve productivity, profitability, and customer satisfaction. * Drive Innovation: Partner with Merchandise, Marketing, and Digital teams to integrate omni-channel thinking and elevate the customer journey. * Lead from the Front: Inspire, mentor, and drive performance across a large field leadership structure, fostering accountability, growth, and momentum at all levels. * Deliver Commercial Impact: Own key retail KPIs, budget management, wage efficiency, and sales levers to deliver consistent results across brands and banners * Shape the Experience: Champion in-store standards, visual merchandising execution, and frontline experience to reflect each brand's unique DNA while maintaining operational excellence. About you * Proven success in a senior multi-site or national retail leadership role, ideally within a multi-brand or high-volume environment * Strong commercial acumen with experience owning large-scale retail P&Ls, driving top-line growth, and improving operational efficiency * A passionate and authentic leader who builds trust, lifts capability, and cultivates a culture of high performance and continuous improvement * Skilled in workforce optimisation, KPI management, and building scalable store structures that support long-term growth * Adept at cross-functional collaboration, working closely to align execution and outcomes * Passionate about retail innovation, the customer journey, and creating market-leading store experiences. About us As a family-owned company, at Munro Footwear Group (MFG) we value our team, our loyal customers, and our dedicated suppliers. We work hard to play hard, we celebrate each other, and we believe every team member is an essential part of our ongoing success. What we offer * Generous employee discount for you and your immediate family! * An extra 4 days a year of Life Leave * Flexible paid Parental Leave * Career growth and development opportunities with a fun & friendly team At MFG, we're investing in the future of retail—this role is central to that mission. If you're ready to shape the future, deliver impact at scale, and lead with purpose, we'd love to hear from you, apply today!