For over 50 years, Dowdens Pumping and Water Treatment have been servicing the Mackay and surrounding regions providing end to end solutions, repairs and maintenance of all pumping, water and wastewater treatment associated equipment across various industries. Family owned and operated and with 190 employees across the Dowdens Group, we are committed to our vision of being the most respected business in our industry whilst ensuring a safe and positive workplace for all. Recent expansion to our range of products and capabilities, a newly renovated showroom and additional successful tendered projects has provided us with opportunity for growth and advancement throughout the wide range of industries we service. Role Overview As a Branch Manager or Sales Manager you will be pivotal in providing leadership and mentoring your team to achieve success by continually upholding the Dowdens Group Vision, Values and Culture through strong operational and people management strategies. Based in our Mackay Head Office, and working alongside our Management Team and various departments, your commitment to safety, continuous improvement, business development and planning are critical aspects of this position. Key Responsibilities Liaise with cross-functional teams and senior management to ensure alignment and consistency with company strategic goals and objectives Identify and implement process improvements to enhance efficiency and productivity Develop and implement strategies to drive branch and team performance and profitability Maintain a strong focus on client satisfaction and sustaining professional business relationships. Promote a positive company culture that encourages teamwork, fosters continuous learning and enhances employee engagement Ensure compliance with all relevant industrial relations, health, safety, and environmental regulations Eligibility Suitable experience in a sales / branch management or similar leadership role, preferably within the trades and services industry Excellent communication and interpersonal skills with a proven track record of successfully managing a multi-disciplinary team in a safe, supportive and collaborative manner. Proficient in the use of relevant business software and technology Based locally in Mackay or willing to relocate Relevant qualifications in business, management, or a related field would be highly regarded All applications will be handled confidentially. Candidates must be legally permitted to work in Australia. No recruitment agency applicants accepted. Any recruitment agency submitted applicant or candidate will be considered as unsolicited and will not create any contractual relationship between the agency and Dowdens Pumping & Water Treatment and therefore no recruitment fee will be payable. Only successful candidates will be contacted.