About Us Glass Outlet is a national supplier of innovative building products for trade-only customers, including glass, aluminum fencing, balustrading, screening, and shower screens. With a strong reputation for quality and service, our Yatala depot provides a one-stop solution for our trade customers' building material needs. About the Role We are seeking a motivated individual with strong office administration, customer service, and trade sales skills to join our team at the Yatala depot. Working side by side with team members, you will be a key point of contact for trade customers, handling sales orders, processing transactions, and managing inquiries. You'll also actively engage in trade sales by building strong client relationships. The role includes scheduling freight and supporting general administrative tasks. A proactive attitude, attention to detail, and the ability to multi-task are essential for success. Key Responsibilities: Preparing system-generated picking/packing reports for warehouse/production areas Serving trade customers by processing sales orders, generating invoices, and managing stock inquiries Actively engaging in trade sales by providing product advice and upselling suitable solutions Scheduling outgoing freight via internal delivery services or third-party providers Responding to incoming calls and emails for orders or general inquiries Processing payments (cash, EFTPOS, and credit cards) General office administration as required Skills & Experience: Experience in customer service or trade sales, ideally within building materials, logistics, or similar industries Strong time management and organisational skills Ability to multi-task in a busy environment while maintaining accuracy and attention to detail Proficiency in Microsoft Word and Outlook Experience using software to process sales and manage dispatch Familiarity with warehouse distribution or stock movement is highly regarded Benefits: Competitive salary package Staff discounts on a wide range of building products Comprehensive on-the-job training Full-time role: Monday to Friday, 7:00 am to 3:00 pm If you’re a dynamic and enthusiastic individual looking to contribute to a fast-growing business, we’d love to hear from you.