Provide prompt, comprehensive, accurate and helpful information, assistance and advice to international students. • Student Services and Registrar – Mt Helen Campus • Full-time, fixed-term appointment until May 2026 • HEW 4 - $72,998 p.a. plus up to 17% superannuation Position closing date: 01/06/2025 Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally. With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education. About the role As the Administration Officer, International Admissions, you will provide a range of administrative functions within Federation’s International Admission office, including providing timely and accurate information to prospective and existing students, assessing Academic and English entry requirements for international applications for federation campuses and partner locations, entering and maintaining student data, processing acceptances and preparing international applications for assessment. You will: assist with implementing conversion strategies to convert applications as per stated service level agreements; process Overseas Students' Health Cover (OHSC) applications, including communicating with the health cover provider, as required; process student’s acceptance of offer letter, and issue Confirmation of Enrolment (eCoEs) documents for student visas; and process general admission requests from international applicants in regard to application deferral, withdrawal and payment refund About you Reporting to the Coordinator, International Admissions, you will have demonstrated problem-solving, organisational and time-management skills; and the ability to prioritise work demands to meet conflicting deadlines in a busy office environment. Previous experience in the international education sector is desirable. You will possess demonstrated: interpersonal and communication skills, including the demonstrated ability to empathise and communicate with international students including those from diverse cultural backgrounds; ability to work independently as well as part of a team in a high-volume, fast-paced environment; and to deal with confidential information; and experience with student administration systems and/or the ability to adapt and learn new IT systems. How to apply Please apply by Sunday, 1 June 2025 Applicants are required to submit a resume and a cover letter. View position description Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant. If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries. Let our staff tell you more.