This is an ideal opportunity for professionals with excellent communication and organisational skills who have experience in aged care, the NDIS, or client support roles. You'll play a key role in ensuring services are set up smoothly and accurately for those who need them most. Key Responsibilities: Contact clients to confirm and update service agreements in a clear, respectful, and empathetic manner Accurately document client conversations and case notes Maintain and manage data in Excel spreadsheets and internal systems Liaise with aged care providers and internal teams to coordinate services Ensure all client information is handled with confidentiality and compliance Deliver friendly, professional support while working independently from home What We're Looking For: Previous experience in aged care, NDIS, disability support, or customer service Strong administrative and organisational skills, with high attention to detail Confident using Excel and other digital tools for tracking and reporting Excellent verbal and written communication A proactive, empathetic, and client-focused approach Ability to manage a high-volume workload while maintaining accuracy A current Blue Card and NDIS Worker Screening Check are essential Contract Details: Start Date: Monday 19th May Duration: 2 weeks, with potential for extension Location: Fully remote (you must have your own reliable internet and quiet workspace) Hours: Full-time, Monday-Friday Help improve the lives of older Australians by making sure they receive the care and support they deserve. Apply now and be part of something meaningful.