Company Overview Our client is a leading Australian retailer with a strong presence across the country. They are known for their commitment to exceptional customer service and their focus on operational efficiency. The company has a proud history and a bright future, making it an exciting time to join their team. The Role As a Retail Store Supervisor and a key leader in the store, you’ll be responsible for overseeing the day-to-day functions of the front end, ensuring a seamless and positive experience customer. You'll inspire, coach, and support team members while maintaining high operational and customer service standards. Key Responsibilities: Supervise front-end operations including cash register activity, fitting rooms, and customer flow to ensure a smooth and efficient store experience. Lead, coach, and support sales floor and cashier teams, including training, performance feedback, and daily task management. Act as Manager on Duty when required, supporting store operations and decision-making in the absence of senior management. Deliver excellent customer and donor service by responding to inquiries, resolving issues, and setting service standards. Support recruitment, onboarding, and development of high-potential team members. Oversee cash control, morning accounting, and banking procedures. Promote a safe, values-driven workplace and ensure compliance with all safety and loss prevention policies. Skills and Experience Previous experience as a retail supervisor, cashier lead, or in a customer service leadership role. Strong communication skills – both verbal and written Excellent organizational, planning, and decision-making abilities Skilled in coaching, observing, and supporting team performance Confident working in a fast-paced, customer-facing environment Strong math skills and attention to detail Benefits Competitive salary package with bonus potential Opportunity for career growth and development Supportive and inclusive work environment Comprehensive training and development programs Attractive employee benefits and perks For More Information: For a confidential discussion about this role or to explore your next career move, please contact Michaela Leova at [email protected] or call 0423582206. By engaging Miller Leith for recruitment services and/or career support, you are agreeing to our Privacy Policy and Candidate Consent Form. For more information, please contact [email protected]. Privacy Policy: https://www.millerleith.com.au/privacy/ Consent Form: https://www.millerleith.com.au/candidate-consent/ Consultant [email protected] Reference number: BH-6364 Profession:Retail OperationsAssistant Store Manager Retail OperationsDepartment Manager Retail OperationsSupervisor Retail OperationsTeam Manager Company: Miller Leith Sydney Date posted: 15th Apr, 2025