Driver/Facility Worker An established brand An engaging and dynamic team environment A role that offers autonomy and empowers creativity If you are looking for a challenging opportunity to work for a leader within the Records Management industry, want to make a difference and own what you do, we are looking for you to join our team! About The Role As a member of the Grace Records Management team, you will be responsible for ensuring an efficient service is provided to our clients, meeting their needs and the demands of the business, while delivering premium customer service and account management to some of Australia’s leading organisations and government agencies. Your responsibilities will include: Collecting and delivering client records and information Handling customer service queries Maintaining high-profile account service delivery Daily record management and security of client records to ensure compliant delivery and storage Processing and retrieval of valuable information and document management of client requests Working with computer technology, including scanners, PCs, etc. About You To be considered for this role, you will have the following: Minimum Car Licence - manual Minimum Forklift Licence - LF Highly desirable - Stock Picker Licence - LO Highly desirable - RF scanner experience Outstanding customer service skills, with a genuine commitment to delivering a great client experience Strong verbal communication abilities, with the confidence to engage effectively with clients at all levels A dependable, hardworking attitude with a proactive approach to getting the job done Well-presented and physically capable of undertaking manual handling tasks when required Solid computer literacy and a willingness to learn new systems Previous experience in warehouse or transport operations is a plus, though not essential Flexibility to work varied hours and days as needed Ability to thrive under pressure and contribute positively to a team-focused environment Training will be provided to the successful applicant. What’s In It For You? Excellent working conditions in a safe, supportive and well-equipped environment Earn above-award rates that reflect your skills and dedication. Opportunities for career advancement through mentoring and our learning and development program Employee reward and recognition programs, Perkbox membership and other associated benefits Confidential access to EAP wellness program and novated lease salary sacrifice To know more about the exciting employee benefits at Grace, copy this URL: www.grace.com.au/careers About Grace Group The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.