Description The Company MDA National is a not-for-profit doctor’s mutual, also known as an MDO (Medical Defence Organisation). We exist solely to protect our members at every stage of their career and promote good medical practice throughout Australia. We have been supporting medical practitioners to keep on practicing with confidence since 1925. Remaining true to our ‘doctors for doctors’ ethos, we are owned and governed by doctors, caring for the wellbeing and interests of doctors. We take pride in a workplace culture focused on people, collaborative relationships, and continuous improvement. With our commitment to personal growth and development, great leaders, and passion for excellent member service, we provide an environment which encourages you to be the best version of yourself. This will be a 6 month fixed term contract. The Role We are looking for someone with insurance/underwriting knowledge to join us on a fixed term contract to help our underwriting team during our busy renewal period. Key Deliverables and Responsibilities: Provide secretariat support in meetings and monitor the progress of action items. Assist in preparing reports, summaries, and documentation as required Update insurance and CRM systems, ensuring all data is complete and accurate Handle general administrative duties including data entry, and scheduling Collaborate with underwriting staff to prioritize and expedite urgent cases. Ensure compliance with company policies, regulatory standards, and service-level agreements. Assist with implementation of improvements to the new business process Assist with renewal activities Assist High Risk Member functions, including liaising with members both verbally and in writing Provide additional support to the Underwriters and Risk Advisors in relation to the business transformation program. Assist with other Underwriting functions Skills and Experience Highly organised with a strong attention to detail Proficient in Microsoft Office (Excel, Word and Outlook) Ability to work within timeframes and to prioritise workloads Confident and effective communication skills, both written and verbal Proactive approach Strong customer services skills Competent with CRM systems Formal Qualifications 12 months experience in the insurance industry, preferably in underwriting RG146/Tier 2 desirable Secretariat skills desirable Thorough understanding of insurance principles and industry practices required Familiarity with underwriting systems or document management software Certificate IV insurance qualification or similar desirable What’s on Offer Attractive remuneration Fantastic opportunity to join a well-established organisation with an outstanding team culture. Contemporary approach to staff development. Commitment to flexible working including a hybrid working environment. Central Melbourne Office Location close to public transport links and public parking options. 24/7 access to Employee Assistance Program. HBF health insurance discount option. Generous health & wellbeing allowance in addition to salary package. Income protection insurance. 5 MDAN Additional Leave days per annum. Up to 10 weeks Paid Parental Leave. How to Apply Please click the ‘Apply’ button and upload a copy of your CV and cover letter. We invite you to visit our website and LinkedIn for further information on MDA National’s work, culture and values: Our website: https://www.mdanational.com.au/ Our social media: https://www.linkedin.com/company/118617/ Company Overview MDA National is a not-for-profit doctor’s mutual, also known as a Medical Defence Organisation or MDO. With more than 52,000 Members and insureds across Australia, we have been supporting medical practitioners to keep on practising with confidence since 1925. Remaining true to our ‘doctors for doctors’ ethos, we are owned and governed by doctors, caring for the wellbeing and interests of doctors. We provide the highest quality medical defence advice and support to enable our Members to keep on being the best doctors they can be. With MDA National, our Members are just a click or call away from the industry’s leading medical defence experts. We are the on-call advice and support for any concern, big or small. We take pride in a workplace culture focused on people, collaborative relationships, and continuous improvement. With our commitment to personal growth and development, great leaders, and passion for excellent member service, we provide an environment which encourages you to be the best version of yourself.