Customer Service & Business Support Officer — Victoria, Australia

Work From Home / Hybrid work set-up Join a company that values its employees Entry- or Mid-Level role – Contact Us ASAP! CLIENT Our client is a leading supplier of value-added, specialty ingredients to the Food Industry across Australia and New Zealand. They are firm believers in providing tailored solutions and building strong, long-term relationships with their customers. Representing a portfolio of high-quality ingredients in the A&NZ market, the company combines deep technical expertise, a purpose-built laboratory, and small-scale manufacturing capabilities to co-develop solutions with customers and drive innovation. WHAT’S IN IT FOR YOU Opportunity to work from home 2 days , after the initial 6-month training period Generous salary package , which will be dependent on experience Thorough induction process and comprehensive training on CRM and product range Training and development opportunities based on your goals Work with a great & inclusive team MD and company that values their employees and are invested in their customer service team Informal and formal catchups with MD leading to discussions on development and succession planning/career progression ROLE This multitasking role, will provide support to Customers and the Commercial Team by ensuring that all customer orders are followed up efficiently with impeccable customer service. In this role, you will be receiving, processing, and managing customer orders throughout the entire order and delivery process. Additionally, you will assist to solve issues or special requirements in liaison Customers and Sales Managers. Other duties include: Process of sales quotations and orders Coordination of sales orders, stock availability, logistics and delivery Management and use of customer database Creation of new customer profiles in the CRM The provision of administrative support to sales team SELECTION CRITERIA To be short-listed for this exciting opportunity you will need to meet the following criteria: A couple of years of work experience, preferably in a customer-facing role A high degree of accuracy and attention to detail Ability to work with a range of stakeholders Ability to multi-task Well-developed communication skills Engaging personality Willing to problem solve and ability to keep calm under pressure A can-do attitude and a true team player APPLICATION Don’t wait to apply for this role, please click the ‘ Apply ‘ button to send your current resume and a cover letter to CS Executive Group . For a confidential conversation about this exciting opportunity please email – [email protected] THANK YOU We would like to thank you for taking the time to apply for this role . Unfortunately, due to the large volume of candidates we receive on a daily basis, we can only contact those with suitable qualifications and experience. Please note, however, you are welcome to call our Recruiters to discuss your application. If unsuccessful, your resume will remain on our database and will be considered for future suitable roles. www.linkedin.com/company/cs-executive-group/ PrintCopy LinkLinkedInFacebookTwitter

Applications close Sunday, 22 June 2025
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