Mode: Fixed-Term / Full-time (FTE 1.0) Salary: $61,677 p.a. Plus Superannuation Location: Dandenong Chisholm is seeking an experienced Administrative Officer for our Hair, Beauty and Makeup for a fixed term appointment to 26 December 2025. BELONGING & INCLUSION Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities. ABOUT THE ROLE As an Administrative Officer, your key responsibilities include: Ensure timely responses and effective client interaction in relation to student enquiries Process student enrolments, transfers and withdrawals, as well as following up on student absenteeism. Coordinate and follow up on student enrolment enquiries Assist in the preparation a range of regular and adhoc reports, documentation, papers and submissions Provide assistance with meeting support including room booking, preparation, minutes, agendas and document dissemination ABOUT YOU You are a highly motivated individual with well-developed skills in building client relationships and ability to provide excellent telephone, face-to-face and email advice and support to a diverse range of people Qualifications required for the role: Relevant Tertiary qualifications in Business Administration or related disciplines or equivalent experience in a similar role Demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction. Proven experience in providing administrative support in a complex working environment Demonstrated experience and strong knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint Proven experience in process improvement, utilising creativity and internal networking to see projects through to delivery Demonstrated ability to build rapport and effectively engage with a diverse range of stakeholders Excellent written, verbal communication and interpersonal skills Excellent attention to detail and commitment to accuracy ABOUT US Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees. At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. To learn more about Chisholm click here! WHAT WE OFFER An Inclusive work culture - Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Professional Development - continue to grow your career as you nurture your students Networking Opportunities with Industry Partners State of the art facilities on our campuses Free on-site parking as well as locations close to public transport Free Employee Assistance Program - get the support you want. Its confidential. If this is the job for you, please apply now. We look forward to receiving your application! Important information about your application: Your application should include: a cover letter your resume contact details of three (3) referees Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including: Verified copies of all qualifications and transcripts as listed on resume. Current & Valid Working with Children Check (Employee and not Volunteer) Verified copy of unrestricted rights to work in Australia Verified Police Check (position dependent) Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at [email protected] Applications for this position close at 5.00pm on Thursday 29th May 2025. Chisholm Institute reserves the right to withdraw an advertised position at any stage. If you have any questions regarding the position or require further information, please contact Suzaan Shine - Manager Hair, Beauty & Makeup on [email protected]. Find out more about us by visiting us on our Website and social media sites.