Lead a high-impact national function Global organisation - Industry leading brands Partner with a collaborative and supportive leadership team About the Role Ready to drive national sales performance and coach high-performing teams? Join us as a commercially minded Sales Operations Manager and help shape the future of our retail sales success. This pivotal role supports the performance of our national sales function through coaching, creating streamlined processes, system optimisation, and targeted sales enablement initiatives. As Sales Operations Manager, you’ll lead a small team of Sales Managers and partner closely with dealership leaders to enhance frontline sales capability. You’ll be a key driver of continuous improvement, helping ensure our teams are empowered with the right tools, insights, and systems to succeed. Reporting to the VP Retail Sales, this role can be based in Melbourne or Sydney, with regular interstate travel required to engage and support teams across our national dealership network. How You’ll Make an Impact: Lead the development and continuous improvement of national sales processes. Design and report on KPIs to monitor sales team effectiveness and goal achievement. Provide actionable insights and dashboards to support strategic decision-making. Champion CRM adoption and ensure data quality and system usage across the network. Develop and roll out sales enablement tools, onboarding resources, and training programs. Coach, mentor, and lead sales teams to deliver results and grow capability. Collaborate with dealership stakeholders to align initiatives and foster engagement. Promote a safety-first culture and ensure compliance with company safety standards. What We’re Looking For: Proven success in a sales operations or commercial management role. Experience coaching and leading teams to high performance. Background in B2B with retail sales alignment (desirable). Strong commercial acumen with experience supporting profitability and business growth. Strong analytical skills paired with the ability to engage stakeholders and clearly communicate insights. Confident communicator who brings clarity and influence at all levels. Bachelor’s degree in business, Marketing, or a related field. Flexibility to travel interstate regularly. What Makes This a Great Opportunity for You? High-impact national role within a market-leading global organisation. Opportunity to coach a motivated team and shape national sales capability. Direct influence on sales performance, systems, and strategy execution. Attractive salary package with development and growth opportunities. Work alongside a supportive and innovative leadership team. Flexible location – based in Melbourne or Sydney with travel required. If you're passionate about coaching teams, enabling performance, and delivering commercial impact – we want to hear from you. About Velocity Vehicle Group Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry. Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.