Customer Service Specialist – Caringbah, NSW Enjoy flexible hybrid work with up to two days at home each week. Build your career with opportunities to step into technical or warranty roles. Be part of a supportive team that values growth, training, and long-term success. About the company Rare opportunity to join a leading manufacturer known for innovation, quality, and a strong legacy of excellence—start your rewarding career journey today. About the role This is an exciting opportunity to contribute to a dynamic team in a fast-paced environment. You’ll be responsible for managing key tasks, handling customer inquiries, and supporting operational processes. The ideal candidate will bring strong communication skills, a proactive attitude, and a passion for delivering high-quality service. With room to grow, this role offers a chance to advance your career while making a real impact. Duties Make outbound calls for customer satisfaction—70% of the role. Great fit for ex-service advisors or those with customer service s Comfortable using technical terms and updating customer cases. Work with telematics and CRM tools to manage data and support. Pull and interpret basic to intermediate Excel reports. Confident on the phone and quick to resolve customer issues. Automotive or dealership knowledge is a plus. Hybrid setup—2 days WFH, office required Mondays & Wednesdays. May assist with warranty cases if capable. Skills and experience Customer service experience, ideally in automotive Service advisor background is a strong plus Comfortable with technical terms Clear, confident phone communication Skilled in handling complaints calmly CRM and case management experience Basic to intermediate Excel skills Detail-oriented and process-driven Quick to learn new tools and systems Reliable, self-motivated, and team-friendly Benefits Hybrid work setup – up to 2 days work from home Supportive team environment with ongoing training Opportunity to grow into technical or warranty roles Gain experience in a leading automotive support role Stable, long-term position with room to develop How to Apply If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today. Not the job you are after? For more Customer Service Specialist jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au APPLY NOW