Customer Service Officer are you looking for a career on the Gold Coast? Join this leading bank Your new company Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing customer accounts and lending processes? We want you to be part of our dynamic digital banking team! Your new role Were looking for a skilled Customer Service Officer to join our team on the Gold Coast. This is a permanent position, offering an annual salary of $72,000. Key Responsibilities: Provide outstanding customer service to our valued clients. Manage customer accounts with precision and care. Assist customers with home loans and lending solutions. Provide clear and accurate information about our home loan products and services. Collaborate with cross-functional teams to ensure a smooth and efficient customer journey. Uphold compliance with all regulatory requirements and maintain confidentiality. What you'll need to succeed Previous experience in customer service. Proven expertise in managing customer accounts. A strong background in home loans and lending. What you'll get in return Be part of a collaborative, supportive, and innovative team. Opportunities for professional growth and development and contract extension Competitive salary Hybrid role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2922793