16th April, 2025 New opportunity based at UniLodge School Street Studios, QLD Permanent full-time position – 38 hours per week Sink your teeth into a role that will offer you exposure to supervisor level responsibilities THE ROLE Due to internal promotion we have a new opportunity for a Customer Service Supervisor to join our team at UniLodge School Street Studios on a full time basis. You will lead the front-line team in the efficient and effective operations of Reception. This will be achieved by: The maintenance and development of customer service standards and management systems. Address enquiries with professionalism and compassion. To be able to do this you will need to have an enquiring mind and really be interested in understanding the education sector A focus on maximising occupancy levels and business opportunities Our ideal candidate is warm, energetic, and passionate about delivering exceptional service to our community of student residents. As you will be responsible for overseeing the operation of our front desk reception you will display a “we care” attitude and have the confidence to problem solve and manage any issues that arise. Our mandatory requirements include: Work rights in Australia Valid National Police Check Current QLD Working with Children Check QLD State Real Estate Qualification - Hold or can acquire a valid and current Registration Certificate lodged with the Office of Fair-Trading QLD. What we can offer you: We can offer more than just a job—we support your growth and wellbeing. Enjoy company-covered operational licensing costs, and clear pathways for career progression. We provide ongoing development through training and courses, and prioritise your wellbeing with support for mental, emotional, financial, and physical health—including access to our EAP. Join a diverse, inclusive, and engaging team environment with recognition programs, annual awards, and fun community initiatives. Plus, benefit from generous leave options, company-funded flu vaccinations, referral bonuses of up to $1,000 AU, and exclusive staff rates at Essence Hotels and Apartments.’ If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date. How can you apply: If you’re interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team. UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. We are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant. Apply For Job