Great job. Great location. Great team. What if you could match a great job with great beaches and great people? We think you can. We’re proud to be supporting a well-known Aussie business as they expand their front-line customer service teams. These roles are based right here on the Sunny Coast and will see you supporting customers from across the country. We’re looking for people who: Have a natural knack for customer experience Love to learn and learn quickly Can get around basic systems and multi-screens Want to build a long-term, stable career with real growth opportunities What’s in it for you? Plenty! Free on-site parking Monthly incentive programs to boost your take-home pay A variety of shifts across Monday to Friday, 7:00am – 10:00pm (no weekends!) Structured training and development to help you succeed Clear and genuine career pathways A supportive, values-driven team culture Permanent, full-time roles based in Maroochydore About the role: Working in a contact centre , you'll be the first point of contact for a wide range of customer enquiries. In this role, you will: Take a high volume of calls Provide support to customers for a range of queries Manage and resolve customer complaints with empathy and care Always champion the customer experience About you: You must be an Australian Citizen to be eligible Able to obtain a clear Criminal History Check. Confident with learning new systems Friendly and professional written and verbal communication skills Passionate about customer service and making a positive difference Thrives in a team-focused, high-performing environment Who are we, and what's next? We're Talentpath - nice to meet you. We're lucky to partner with companies to help them fuel the potential of their business through the addition of talented people. We'd love to see you apply directly to this ad so we can get the ball rolling, as our client will be interviewing as soon as possible. [email protected] | 0472 770 786 We encourage you to apply for this role even if you don't tick all the boxes. Recent research shows that people from disadvantaged and/or underrepresented backgrounds are more likely to scroll past a job if they don't have every single requirement - let's change that. We recognise that people are more than just their CVs and take pride in being inclusive and diverse in our recruiting process. So, if this role has piqued your interest, apply!