Job details Location: Parramatta Salary: $380 - $400 per day Job Type: Contract Discipline: Call Centre & Customer Service Professional Support Reference: V-127158 Posted: 25 days ago Share this job Job description About the Company We are looking for an experienced Call Centre Operator to join a NSW government client based in Parramatta on a 6 month contract. About the Role Answering a high volume of inbound enquiries in a contact centre environment. Delivering outstanding customer service through clear communication and attention to detail. Utilising intermediate computer skills across various operating systems. The ability to handle complex inquiries and adapt to diverse scenarios. A strong understanding of confidential information handling, adhering to organizational and legal standards Skills & Experience 3 years of experience working in a call-centre environment Experience working towards KPIs Experience working in government and/or a highly regulated industry High technical knowledge - ability to pick up new systems Excellent communication skills - verbal and written Intermediate computer skills How to Apply Click APPLY if you are interested! Please note: Only shortlisted applicants will be contacted.