Location: Canberra Contract Duration: 12 months contract(2 X 12 mons extension possible), Security clearance: Baseline We are seeking experienced User Researchers / Interaction Designers who thrive in both disciplines — combining user research and UX/UI design to create intuitive and accessible digital experiences. Join our agile, multi-disciplinary teams in the Corporate and Digital Division, working on high-impact, public-facing, and internal service improvements. UX/UI Designer Key Responsibilities Collaborate within agile teams to gather evidence and improve user experiences. Translate complex business needs into user journeys, personas, wireframes, and interactive prototypes. Design user research plans, manage participant recruitment, and conduct usability testing. Present insights and contribute to roadmap prioritisation and service design decisions. Apply inclusive and accessible design principles (WCAG 2.1 AA) throughout digital projects. UX/UI Designer Required Skills and Experience Strong UX research methodologies and end-to-end UX/UI process expertise. Proven ability to create compelling design artefacts — prototypes, journey maps, personas, etc. Excellent communication skills, influencing multiple stakeholders with clear design rationales. Experience converting usability testing findings into actionable UI improvements. Solid understanding of WCAG accessibility standards and inclusive design practices. UX/UI Designer Desirable Skills Experience working in agile delivery teams. Tertiary qualifications in a design-related discipline (Human Factors, HCI, Web Development, etc.). If this sounds like an exciting opportunity, please reach out and apply.