About Us : Arborcraft is a SME based in Melbourne specialising in large scale commercial works. About You : Certificate in Business administration or applicable years of industry experience Position Summary : In this role you will be provide administration support for managers and supervisors within the organisation. You will coordinate all incoming and outgoing communications for the business, receiving incoming telephone calls for the organisation, obtaining caller's name, and forwarding calls to the appropriate person or taking messages. You will also oversee email correspondence and assist in filing and documenting data. This role provides face to face interactions, greeting clients and visitors and directs them to the conference room or staff member's office. You will take additional administration duties, answering inquiries for the general public, scheduling appointments, receiving, or sending out messenger/courier items. Key Requirements : Experience working within a similar environment Knowledge of administrative and clerical procedures Knowledge of customer service principles and practices Good keyboard skills Knowledge of computers and relevant software application Job Responsibility : Answer telephones, screen and direct calls Schedule crews and estimators Take and relay messages Provide information to callers Greet persons entering organisation Follow visitation procedures and processes for visitors Direct persons to correct destination Preparing letters and documents, receiving and sorting out e-mail and deliveries Manage and co-ordinate supplier quotes and invoices Deal with queries from the public , staff and customers Ensure knowledge of staff movements in and out of organization Monitor visitor access and maintains security awareness Provide general administrative and clerical support Prepare correspondence and documents Receive and sort mail and deliveries Maintain Petty Cash System Monitor and maintain office equipment Ensuring that common areas in office premises are equipped with required office supplies as appropriate. Monitoring the use of equipment and supplies within the office. Coordinating the maintenance and repair of office equipment. Tidy and maintain the reception area and offices Job Functions : Administration Job Benefits : Arborcraft tree services is a well matured company. The benefits scheme is all KPI based to encourage staff to strive to do there best at all times. These benefits and KPI's are discussed and tailored for the individual. Arborcraft as a company invests in staff and training to help you succeed in the role you have employed to do. Selling Point : Great work environment in a well structured team. Contact : Arborcraft Services