Are you a motivated, hands-on leader with a love for coffee, food, and people? Join our friendly, family-owned café in Brisbane as a Retail Manager and help us deliver outstanding service and quality every day. You’ll be responsible for the smooth running of our café’s front-of-house operations — from managing staff and stock, to creating a welcoming space for our community and supporting the business’s day-to-day success. Your Key Responsibilities Will Include: Manage product selection and ensure stock levels meet customer demand Lead purchasing decisions and contribute to marketing campaigns Set pricing and implement promotions to drive sales Deliver excellent customer service and support your team to do the same Maintain accurate sales, inventory, and financial records Prepare budgets and monitor performance Recruit, train, and supervise a motivated team Ensure a safe and compliant work environment What We’re Looking For: At least Diploma qualification in relevant field At least 1 year of experience in a retail, café, or hospitality management role Strong leadership, organisational, and communication skills A genuine passion for customer service, food, and coffee culture Ability to thrive in a fast-paced, team-oriented environment We Offer: Annual salary starting from $73,150, based on skills and experience Supportive and family-oriented work culture Staff discounts on meals and drinks Opportunities for professional development and growth A chance to contribute your ideas and be part of a growing local brand