About BDO At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services. About the Role To contribute to the smooth operation of the team by ensuring the efficient administration support. Duties and Responsibilities: Coordination and preparation of completed work to clients (collations). Secure Client Area/Client Portal Management. Preparing of client correspondence via email or DocuSign. New client onboarding and assistance with maintaining database, including change of client details. General client dealings, calls and emails. Liaising with external bodies as required. Processing and distribution of incoming and outgoing mail. Assisting with corporate secretarial duties during peak times, if additional resources are required (over-flow). Assisting with workflow allocation and management. General administration duties, including scanning and filing, as required. General team communication and assistance. Other responsibilities depending on area of interest. What you’ll need to succeed Has a ‘can do’, enthusiastic and positive attitude. Shows drive and determination to deliver on all promises, and is self-motivated. Acts with honesty and integrity. Is responsive to internal and external requests, and acts promptly. Has a strong client service ethic and goes the ‘extra mile’ to commit to excellence, sets and achieves high standards. Is attentive to detail and quality; able to spot duplications, inconsistencies and errors in work. Is committed to working cooperatively and collaboratively as a team member to attain goals. Seeks and accepts responsibility at the relevant level and can identify when and when not to play a leading role. Actively listens and accurately follows instructions; knows when to probe and ask further questions to finalise work. Why BDO? Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible. Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support. Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program. With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).