Administrator Brand – Wormald | Traralgon, VIC | Full Time Wormald is seeking a reliable and motivated Administration Officer to join our friendly team based in Traralgon. Attractive remuneration Join a friendly and supportive team About the Company Wormald have been designing, installing and servicing fire protection systems since 1889 and are a leading provider of fire protection solutions with an enviable reputation and firmly established brand. Wormald provides specialist fire protection applications, products, service and installation across the building and construction, mining and marine sectors. About the Role A great opportunity exists for a reliable and enthusiastic individual with a ‘can-do’ attitude to join our Traralgon team as an Administrator. Based primarily at Loy Yang you may be required to also work out of our Traralgon office no two days are the same. Your primary duties will include, but are not limited to: – Raising Purchase Orders Raising Service calls and allocating technicians Closing out work dockets Invoicing Assisting with payroll Developing and fostering close business relationships with all stakeholders Acting as the conduit between field-based staff and external clients including subcontractors Developing a sound knowledge and understanding of company processes to ensure clear and concise information is conveyed Maintaining accurate record management into the Sales/Pronto CRM system Providing quotations and company standardised pricing, when required Previous experience working closely with internal and external stakeholders, including business customers is a must. You will be technologically savvy, open to working with new systems/technology whilst demonstrating a history of meeting customer requirements in a fast-paced environment. We require someone who possesses the following qualities: Self-starter with exceptional organisational skills Ability to multi-task Attention to detail is a must Ability to achieve deadlines with excellent time management skills Strong focus on delivering customer service excellence High level of written and verbal communication skills Proficient in Microsoft Office (good understanding of Excel is essential) SAP is highly desirable Pronto (or other ERP’s) is desirable This is a unique site and a great opportunity for a motivated individual to utilise their people-centric and highly developed process skills to deliver high quality customer service. In return you will receive competitive remuneration and opportunities to learn and grow for the right person. Wormald recognises that a diverse workforce is essential to our ongoing business success and encourage applications from women, Indigenous and Torres Strait Islander descent and people from diverse backgrounds. Only successful candidates will be contacted. May 2025