July Luggage specialises in designing high-quality luggage and travel accessories that combine durability, functionality, and minimalist aesthetics. Their products feature thoughtful innovations such as German polycarbonate shells, SilentMove™ 360° spinner wheels, and built-in ejectable power banks approved for all flights. July Luggage is now looking for an experienced Retail Manager to join their team. The right candidate will be responsible for: Oversee the smooth daily running of the store, ensuring presentation meets July’s high design and cleanliness standards; Handle customer inquiries, concerns, and feedback professionally, ensuring positive resolutions; Recruit, train, and mentor retail staff to embody July’s brand values and product expertise; Monitor store sales, KPIs, and customer conversion rates, and report on performance to regional or head office teams; Act as a brand ambassador, maintaining deep knowledge of July's products; Collaborate with marketing and e-commerce teams for store-specific promotions or events; Maintain high standards in store layout and displays, ensuring alignment with brand aesthetics; Adapt store visuals for new product launches, seasonal promotions, or campaigns; Ensure all store experiences reflect July's minimalist, modern, and premium image; About you: At least 1 year of experience as a Retail Manager; Strong leadership skills to recruit, motivate, and develop retail staff; Ability to deliver a high-end, customer-centric experience in line with July's brand values; Proficient in tracking sales metrics and using data to drive store performance; Efficiently manage scheduling, inventory, and daily store operations; A natural alignment with July’s minimalist, modern, and premium design ethos; Job type: Permanent/full-time Salary: $73,000 - $83,000