Customer Service Officer - Call Centre — Brisbane CBD, Brisbane

Call Centre & Customer Service Customer Service Brisbane Contract or Temp 3 months Temporary to Permanent | $60 - $65K Super Commission Based in Archerfield with Parking on Site Down to earth culture and amazing and passionate leaders! Your Organisation For over 100 years, this organisation is one of the most trusted brands with the services that they provide. As a global organisation with over 50 locations throughout Australia, they are seeking a new Internal Sales Superstar to join their team. With innovation and sustainability at the forefront of everything they do, this organisation is passionate about making a difference to both businesses and consumers. Now, we’re looking for our next Sales Superstar to join a down-to-earth, high-performing team that knows how to work hard, hit targets, and celebrate wins (BBQs included). Your Role: Are you sales-focused, proactive, and love the thrill of a closed deal? This is a role for someone who’s energised by conversations, motivated by performance, and thrives in a structured but fun team environment. You’ll manage inbound and outbound calls, helping new and existing customers protect their homes through tailored solutions. You'll be part of sales-driven team, and we need people who aren’t afraid to pick up the phone, ask the right questions, and educate customers into the right solutions. You’ll thrive here if you: Are naturally sales-oriented with a strong work ethic Love making outbound calls and following up with lapsed clients Know how to listen actively and uncover cross-sell and upsell opportunities Take initiative during quieter periods to drive your own success Are a natural educator who can spot potential and match customers to value Embrace a team culture where everyone lifts each other and celebrates together Your Job Responsibilities: Make 100 calls per day , mixing inbound and outbound leads R-engage lapsed clients Update CRM (Microsoft Dynamix 365) Customer Care and provide solutions to any issues Deal with email enquiries Follow up correspondence Escalate any issues in a timely manner Log customer details accurately to ensure smooth technician handover Be part of a tight-knit team that’s shifting to a proactive sales culture What You Get: $60K–$65K Super depending on experience commencing on a 3 month temporary to permanent basis Tiered monthly commission scheme 1–2 weeks of comprehensive training on systems, sales techniques, and product knowledge Clear career progression with potential to move into commercial or B2B roles Access to national opportunities across 1,800 employees in Australia Perks of the Job: Onsite parking and a café/takeaway shop across the road Modern kitchen with air fryer, vending machines, and comfy breakout space Smart casual dress , with uniforms provided upon permanent appointment EAP access, recognition programs, employee discounts and a well-supported onboarding experience Train station 1.5 km away with nearby bus stops (most team members drive) Culture Snapshot: Warm, open, and performance-driven team environment Strong team social life – BBQs, weekend catchups, and celebrating wins together Supportive leadership focused on results and wellbeing Down-to-earth people with big goals Grow With Us We’re not just looking for someone to fill a seat. We’re building the future of our sales team – and we want team players who are motivated, hungry to learn, and ready to grow into the next stage of their career. Sound like your kind of team? Apply now and take your sales career to the next level. For more information please call our team on 07 3062 9280 This Organisation is an equal opportunity employer and welcomes applicants from all backgrounds

Applications close Sunday, 8 June 2025
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