Career Advancement Opportunities About Our Client Our client is a well-established organisation in the Transport & Distribution industry. Located on the Northside, this medium-sized company prides itself on delivering top-quality service to its clients and offers a supportive work environment for its dedicated team. Job Description Key Responsibilities of this role include: Liaise with the in-house dispatching team to ensure all customer queries, requests, and jobs are handled efficiently. Communicate effectively with QPS (Queensland Police Service), TMR (Transport and Main Roads), and insurance/roadside companies. Provide general administrative support to the office environment. Deliver outstanding customer service in a fast-paced call centre setting. Providing general administrative support to the office environment Provide exceptional customer service in a fast-paced call centre environment The Successful Applicant A successful Call Centre representative will have: Previous experience in a similar role within the transport or logistics industry is highly preferred. Familiarity with Brisbane suburbs and surrounding areas is an advantage. Exceptional communication skills, both verbal and written. A positive, energetic attitude and a strong work ethic. Ability to thrive in a fast-paced team environment. Demonstrated problem-solving abilities with a proactive mindset. Strong time management skills, with the ability to prioritise tasks effectively. A genuine willingness to learn and openness to feedback for continuous improvement. Flexibility to work a rotating roster, including some weekend and night shifts. What's on Offer An attractive salary package of $60,000 - $65,000 super A supportive company culture that values hard work and dedication Opportunity for career growth within the Transport & Distribution industry Located in the accessible Northside area On-site parking A permanent role with stability and security If you're a motivated individual looking for a challenging yet rewarding role within a reputable company, we'd love to hear from you. Apply today!