Software Engineers have experience overseeing software development projects, writing optimised code, and provide technical leadership to a team of software engineers. They are responsible for the quality and functionality of the software produced by their team. About the team The Cargo & Trade Systems Section provides reliable and resilient ICT solutions to facilitate the movement of legitimate goods and people across Australia’s international borders and intelligence gathering on environmental threats. Our systems enable annual trade worth over $1 trillion for the Government. About the organisation Traveller Cargo and Trade Systems Branch provides support and enhancements to critical ICT capabilities that underpin: Management of Trade and Cargo systems; Passenger Clearance (inbound and outbound); revenue collection and trade enforcement; intelligence collection and dissemination. Our functions directly contribute towards building a prosperous, secure and cohesive Australia. Requirements Key duties and responsibilities The Specified Personnel will be responsible for providing the following deliverables including but not limited to: Undertaking strategic planning, mapping and modelling development; Developing high level and detailed technical designs in support of system requirements; Independently develop and construct implementations aligned with established and approved standards and patterns; Managing multiple tasks with competing priorities and deadlines; Providing time estimates for the development of solution options; Performing troubleshooting of incidents or problems reported in the production environment and implementing timely resolutions; Providing technical support for System Integration and User Acceptance Testing of business applications; Providing support during production implementation of large or complex releases as and when needed; Following coding standards, best practices and processes as outlined within the team/section or Department as a whole; Performing technical verification tests for relevant services and upgrades provided by other teams/sections; Performing peer review of technical design and developed code, aligned with established processes, patterns, coding standards and business requirements; Providing defect management including: Triage of defects to determine priorities and defect fix implementation; and Analysis and identification of the root causes contributing to incidents and problems; and Undertake reviews of work procedures and practices. Identifying opportunities for streamlining processes and optimising efficiency; Understanding previous platform and application development activities; Transferring platform and application knowledge/expertise to other developers; Collaborating with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions; Developing and maintaining a platform roadmap in conjunction with other areas in the department; Customising the system to meet the business needs of the department; Integrating existing systems and services into the CRM architecture; and Assisting with deployment and provisioning activities. Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices. Specified Personnel will be responsible for producing the following deliverables, including but not limited to: Technical Specifications; Technical design and matrix; Architectural documents; System Design Specifications; Work flows, events and sequence diagrams; Environment Context Definitions; Deployment plans. All deliverables performed by the specified personnel must: be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time. Technical skills Significant experience in one or more of the following streams: • IBM Z\OS mainframe, using a variety of mainframe programming languages and application development suites including but not limited to Z\OS, JCL, CICS, COBOL, DB2 REXX and CA Gen Technology • CA SCM (Harvest); IET GuardIEn and model management • IBM Websphere, IBM Webseal • Windows Server Administration • Azure DevOps (Boards, Repos, Pipelines) • Java Struts; Java Server Pages; Javascript / Angular / React • Source Control / Git