This pay rate is inclusive of mandatory 25% casual loading Ideal Start date: Once training is completed, the start date will be imminent Work Rights: Full working rights in AU Paid Training will likely be in the week of the 17th of June. Key Responsibilities: * Greet clients and provide a professional, welcoming experience * Handle incoming calls, schedule appointments, and offer service information * Conduct pre-appointment calls and liaise with internal admin teams * Accept and organise tax return drop-offs * Maintain schedules, monitor workflow, and support staffing coordination * Verify payment details and manage client data using HandiSoft * Process payments, manage office banking, and respond to emails promptly * Maintain a paperless environment and uphold COVID-safe protocols * Monitor office supplies and support daily operational upkeep What We're Looking For: * Previous experience in reception or administrative support * Strong communication and customer service skills * Excellent time management and attention to detail * Tech-savvy with proficiency in Microsoft Office Suite * Professional presentation and a team-focused attitude * Ability to quickly learn new systems and processes.