Full-time Retail Store Manager position available with competitive salary. Work in a dynamic team located in Wheat Road, Sydney 2000. Apply with 11 Recruitment today! Smize and Dream is a creative and trendsetting ice cream brand founded by Tyra Banks, known for its bold flavours and signature twist, the Smize Prize, a fun and unexpected treat hidden at the bottom of every cup. More than just a dessert company, Smize & Dream aims to inspire dreams and ignite creativity, creating memorable experiences for customers worldwide. As the company continues to expand its presence, Smize & Dream is seeking an experienced and dynamic Retail Store Manager to lead one of its locations. This role is perfect for a motivated leader who thrives in a vibrant retail environment, possesses strong management skills, and is passionate about delivering exceptional customer experiences while upholding the brand's mission of inspiration and innovation. Position Responsibilities and Tasks: Oversee the daily operations of the Smize & Dream store, ensuring smooth execution, alignment with brand values, and consistently outstanding customer service. Deliver a fun, imaginative in-store experience that reflects the Smize & Dream brand, making every visit memorable and aligned with the company's mission to inspire and delight. Manage inventory levels and monitor stock movement of signature ice cream flavours and merchandise, ensuring timely replenishment and availability of key products. Implement effective stock management strategies to optimize back-of-house operations and maintain a visually appealing retail space. Cultivate strong relationships with suppliers to secure high-quality ingredients, branded packaging, and promotional materials at competitive rates. Lead, train, and motivate a diverse team of employees, fostering a creative, inclusive, and high-performing work environment that brings the Smize & Dream vision to life. Monitor store financials including daily sales, expenses, and budget forecasts, with the goal of increasing profitability while maintaining quality standards. Analyze sales performance, customer trends, and product preferences to make informed decisions that enhance both revenue and the customer experience. Plan and execute themed promotional events, seasonal campaigns, and marketing initiatives that reflect the brand’s personality and increase foot traffic and engagement. Ensure the store adheres to all health and safety regulations, food handling protocols, and company compliance standards while creating a safe and joyful environment for staff and customers. Work Experience and Skills: Relevant Diploma qualification At least 3 years of experience, preferably in a managerial role. Highly detail-oriented with a strong ability to learn quickly. Strategic thinker with an innovative approach and excellent communication skills. Proven leadership skills, capable of inspiring and motivating teams effectively. Salary: The role offers a remuneration package ranging from $70,000 - $80,000, plus superannuation for a 38-hour work week. How to Apply: If you have the skills and experience for this Retail store manager role, we encourage you to apply now! This is your chance to play a significant role in the success of a leading Australian retailer. Apply today!