Our valued client is a well-established Australian-owned business supplying food packaging and products . With a reputation for integrity, quality service, and long-term supplier partnerships, they’re committed to creating a collaborative workplace where every team member is supported to grow and succeed. About the Role This is a fantastic opportunity for an organised and proactive Purchasing/Customer service Officer to join a dynamic and values-driven team based out of Ravenhall VIC Key Responsibilities: Process and manage purchase orders with a focus on accuracy and timely delivery Liaise with suppliers to negotiate pricing, resolve discrepancies, and build strong relationships Monitor supplier pricing and communicate updates to internal stakeholders Track outstanding orders and overdue deliveries using Microsoft Navision Collaborate across departments to support inventory optimisation Maintain accurate records of purchasing activities and supplier interactions Assist with supplier onboarding and other administrative tasks Identify cost-saving opportunities and process improvements Ensure all activities align with company safety, compliance, and sustainability standards Deliver prompt, professional service to internal and external stakeholders About You: Prior experience in purchasing, procurement, or inventory management (entry-level or similar) Familiarity with inventory systems – experience with Microsoft Navision is a bonus Excellent communication and negotiation skills High attention to detail and a structured, organised approach Professional phone manner and service-focused mindset Proficient in Microsoft Office Suite (Excel, Word, Outlook) A team player who acts with integrity, respect, and accountability Eager to learn, adaptable to change, and comfortable taking initiative Alignment with company values and a genuine interest in the construction industry Go Ahead Group is a national provider of Trades & Services to the Construction, Manufacturing, Engineering and Warehousing Industries Australia wide. Go Ahead Group are committed to strict WH&S procedures and are an equal opportunity employer. We encourage members of the Indigenous and Torres Strait Islander people to apply for our positions.