Administration Officer — Goulburn Region, New South Wales

Job Description Full-time, or 4 days part-time minimum Based in Goulburn, on the lands of the Gundungarra, Ngunnawal, Mulwaree, Wollondilly, Wiradjuri, Dharrook, Dharawal, Tarlo, Lachlan, Pajong, Parramarragoo, Cookmal & Burra Burra Peoples $32 per hour negotiable 11.5% Super Generous Salary Packaging benefits of up to $18,550 Each delivers the Early Childhood Approach (ECA) on behalf of the NDIA, providing crucial support to children with developmental delay or disability and their families. Through a family-centred, inclusive model, our ECA teams work collaboratively with families, carers, and the wider community to help children thrive. Your role, your impact As our Administration Officer, you’ll be the backbone of a dynamic, purpose-driven ECA team, ensuring smooth operations that allow frontline staff to deliver vital early childhood supports. Your communication, coordination, and attention to detail will directly impact families accessing life-changing services. Reporting to: Regional Lead Stakeholders: Internal team members, families, carers, community partners, and the NDIA Your key responsibilities will include: Managing reception duties and responding to families and stakeholders with empathy and professionalism Coordinating staff appointments, meeting rooms, and fleet vehicle bookings Managing inboxes, recordkeeping, and expense reconciliation Generating accurate data and preparing reports to support service delivery and decision-making Assisting with onboarding, basic IT troubleshooting, and WHS activities Click here to view the full Position Description. Alternatively, contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected] Who we’re looking for You’re an organised and compassionate professional with the ability to juggle competing priorities while keeping calm under pressure. Your admin experience in a busy, client-facing environment means you're confident with data, systems, and stakeholder interactions. To thrive in this role, you’ll have: Previous experience in administrative support, ideally within a busy team environment. Excellent communication and customer service skills Strong organisational and time management abilities Proficiency in Microsoft Office (especially Excel) and client record management systems Qualification in office or business administration Cleared NDIS Worker Screening Check What will make you standout? Experience working in the community services or health sector Confidence in process improvement and event coordination Understanding of NDIS What’s in it for you At Each you’ll be supported to be your best. We provide: Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety. A Team That’s Got Your Back Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care. Flexibility That Works for You Balance your way – Flexible work arrangements to help you juggle work and life commitments. Great Pay & Perks Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Career Growth & Learning Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learning. Applications Close: Friday 16th May so get your applications in quick!

Applications close Sunday, 1 June 2025
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