The Company Our client is committed to excellence in engineering and manufacturing. With a global presence and a dedication to innovation, they strive to create an environment where their employees can thrive and contribute to collective success. They specialise in producing quality cleaning and clearing equipment for all environments. With 19 sites across 5 continents, our client is a leader in their field and are expanding yearly. The Role Supporting the Parts and Service teams you will act as the first point of call to their external customers. This is to ensure complete customer satisfaction within the after- sales experience. This is a short contract role initially with the view to permanency. Answer incoming calls and emails for the Spare Parts department regarding parts, products, equipment, and service offering. Be the first point of contact for anyone visiting the spare parts team. Process sales orders and invoice all parts requests within MS Dynamics 365. Triage more challenging parts requests to the relevant internal stakeholder. Maximise workshop sales of labour, parts and consumables ensuring part availability for jobs. Manage the administration of the parts team, including any other adhoc duties as required. Your Profile Relevant experience working in an administrative setting. Experience with raising purchase orders in MS Dynamics 365 or a similar ERP system is a MUST. Strong customer focus, with a background in parts administration an advantage. Ability to work well under pressure in a fast-paced environment. Demonstrated ability to deal with a wide range of internal and external stakeholders and customers. A flexible and adaptive working approach. Experience working with a mobile workforce or in a similar environment is desirable. Apply Today Please send your resume by clicking on the apply button. For further information feel free to reach out to Hollie on (03) 9239 8116 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.