Based on the Sunshine Coast, an excellent opportunity has emerged for a capable operator who is highly organised with outstanding attention to detail. This is an exciting career position, as you bring your skills for coordination, multi-tasking and administration to the forefront in support of outstanding service delivery for this high-end corporate gifts and hampers company. Stock control, warehouse logistics, supply chain, and administration will all be part of your prior experience, as you join the leadership team to embark on a new era for the company. Play a key role as their Operations Manager in scaling their fast-growing, design-led gifting brand. In this hands-on and strategic role, you’ll oversee the end-to-end operations of our supply chain, from sourcing and procurement to production, logistics, and distribution. Key Responsibilities: Team Leadership: Lead and mentor the warehouse and production team, ensuring smooth daily operations. Oversee capacity planning, set and achieve KPIs, and manage a team that scales during peak seasons. Procurement & Supply Chain Management: Manage sourcing and relationships with manufacturers in Australia and China. Ensure high-quality materials and ethical sourcing at competitive prices. Negotiate terms of trade and develop supplier strategies. Logistics & Distribution: Oversee international imports and local e-commerce logistics, optimising shipping and delivery processes. Customer Service Oversight: Work closely with the customer service team to ensure seamless order fulfilment and resolve supply chain-related issues. You will need:- Tertiary education is preferred but not essential Expertise in implementing ERP and inventory systems 10 years in supply chain / procurement, operations, or logistics (e-commerce preferred). Experience managing both international and domestic supply chains. Experience with e-commerce platforms (Shopify) and forecasting systems. Leadership skills with a solutions-focused approach. This is an exciting opportunity for an experienced operations professional with a passion for process improvement. If you're solutions-focused, love working within a supportive dynamic team environment, a possess a “can do” approach then this position is for you. For further information please call Glen McGrath on 02 9235 3777 or email your resume to [email protected]