Southport, Full Time, Customer Service Please Quote Reference Number 11623 Administration & Inbound/Outbound Call Centre experience Competitive remuneration package on offer Join Prestige Cars Group in Southport Prestige Cars Group is a growing automotive retailer representing some of the Gold Coast's most luxurious dealerships. We represent Porsche, JLR, BYD, and Gold Coast Car Clearance, and pride ourselves on delivering an exceptional customer experience. An opportunity has arisen for an individual to join the Prestige Automotive Group Gold Coast team as a Warranty Clerk / Administrator. Working closely with the Service Manager the successful applicant will be responsible for: Preparing and submitting warranty claims accurately as per the guidelines set by the manufacture. Repair order preparation Keeping valid, current, and legible records of all claims submitted. Maintaining warranty storage of return parts and return all parts requested in the time frame required. Keeping the dealership compliant with regular audits. Submitting transport and damage claims. Repair order filing when required Liaising with Service Manager / Workshop Controller to ensure warranty process is adhered to. To succeed in the role the applicant must display: Strong attention to detail Accurate data entry / computer skills Excellent communication and telephone skills Knowledge of Manufacturer Warranty Claims Guidelines / Repair Order Processes Titan experience preferred Previous automotive warranty experience is preferred but not essential. An attractive remuneration package based on experience will be offered to the successful candidate. If you're ready to join a team that's passionate about cars and committed to excellence, we want to hear from you. APPLY NOW through our online application form.