Who are we at e&s? e&s has helped countless Australians create their dream home with exciting and innovative kitchen, bathroom and laundry appliances since 1962. Whether you're purchasing new appliances to complete the ultimate kitchen renovation, designing the perfect bathroom for your new build or are in a hurry to replace your broken washing machine, our curated selection of leading brands makes performance, reliability and stylish design accessible to everyone. As a family run local business, we pride ourselves on offering great prices, honest advice and exceptional service. We make it our mission to ensure improving life in your home with the perfect appliances just feels easier. About the Role: We’re seeking a proactive and detail-oriented Administrator to provide administrative support across our Specialist Installation and Kitchen & Trade Partner teams. In this dynamic role, you'll work closely with both internal teams and customers to manage delivery timelines, process payments, coordinate quotes, handle referrals, and maintain stock records. You’ll also assist with reporting, stocktakes, and general team administration. Strong communication and multitasking skills are essential, along with a customer-first mindset and the ability to manage competing priorities. Key Responsibilities: Coordinate delivery timelines, stock availability, and customer payments Provide admin support across Specialist Install and Kitchen & Trade Partner teams Respond to customer and internal team enquiries via phone and email Manage referral forms, quote follow-ups, and reporting Assist with consignment stock, selections, pricing, and ordering Support stocktakes and maintain accurate records Attend sales meetings and contribute to team operations What We’re Looking For: Proven experience in an administrative or coordinator role, preferably in a sales or logistics environment Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills – both written and verbal Confident in following up with customers and internal stakeholders Strong attention to detail and accuracy in processing and reporting A team player with a proactive and customer-focused approach Comfortable working across multiple teams in a fast-paced environment Experience with stock systems or sales order management is an advantage Why Join e&s? Career Growth & Development: Participate in our mentorship programs, sales training, and growth initiatives within an inclusive, purpose-driven environment. Supportive Team Culture: Join a team that values integrity, professionalism, and collaboration. To have fun. Life’s too short not to, right? Generous Staff Product Discount s & Benefits (Private health insurance, Novated car leasing, Hotels & Energy providers) Five weeks of annual leave offered at five years of service. Invites to exclusive supplier events & galas Ready to Join Us? If you’re ready to make an impact in a dynamic industry, we’d love to hear from you. Apply today to become part of the e&s family! e&s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please don’t hesitate to reach out to [email protected] Please note that only shortlisted candidates will be contacted for an interview.