Redspot Car Rentals is seeking a Full-Time Rental Officer to join our Sydney Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply Opportunity to earn incentives Career growth within expanding business Employee discounts on car hire globally Join a driven and knowledgeable team About the role Primary responsibilities include: Customer Service at our Car Rental Counter Handle bookings and all customer phone enquiries Checking of vehicles prior to and on return of rentals Cross-sales About You The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes: Adaptive verbal and written communication Outstanding Customer Service Ability to identify customer needs and make sales Ability to learn and operate our point-of-sale software Strong attention to detail Organisation skills and ability to multi-task in a fast-paced environment Flexibility with willingness to learn and adapt Ability to follow process, procedures and maintain documentation Employee Benefits Hourly Pay plus overtime and shift loadings Earned wage access - on-demand access to wages before payday Ongoing training and development - utilise our global network’s wealth of knowledge Incentive scheme for sales achievements & excellent customer service results Employee and “family & friends” discounts on car rental globally Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more Various avenues of assistance available to help you achieve your career goals via external training programs and professional development courses All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History Report prior to commencement.