Join a Leading Freight Forwarder – Customer Service/Operations Role Sydney Olympic Park | Hybrid Work Options | Global Company Are you looking to take the next step in your logistics career? An exciting opportunity is available with a well-established Freight Forwarder located in Sydney Olympic Park. We’re seeking a motivated and detail-oriented Customer Service/Operations Coordinator to join the team and oversee the smooth execution of customer orders. About the Role In this dynamic position, you'll play a key part in managing end-to-end customer service and operational tasks, ensuring shipments are processed efficiently and client expectations are exceeded. Key Responsibilities Receive and process purchase orders and pre-alerts Maintain accurate records and ensure database/system integrity Track shipments and proactively update clients on status Coordinate timely deliveries with internal and external stakeholders Liaise with overseas offices, suppliers, and relevant industry contacts About You To be successful in this role, you’ll bring: Previous experience in freight forwarding, shipping, or a similar logistics environment Strong communication skills, both written and verbal Excellent time management with the ability to prioritise under pressure Sound administrative skills and proficiency with common PC applications What are the benefits? Be part of a global organisation known for long-term stability Enjoy hybrid working arrangements and a supportive team culture Access opportunities for professional growth and career development Apply Today This is a fantastic chance to build your career in freight forwarding with a company that values its people. Let People in Focus help you take the next step in your logistics career. Contact Sharyn O'Halloran for confidential chat 0432 990 472. www.peopleinfocus.com.au