Who we are Challenger Security (NSW M/L: 410 392 764) is a leading provider of premium security and concierge services, trusted by some of the world’s most recognised brands. We deliver excellence across luxury retail, shopping centres, corporate and commercial spaces, government institutions, and high-profile media and technology clients. Our reputation is built on professionalism, reliability, and an unwavering commitment to safety. About the Role We are seeking experienced Level 5 Full-Time Luxury Retail Security Officers to join our team. As a Luxury Retail Security Officer, you will be responsible for maintaining a safe and secure environment within high-end retail establishments. You will protect customers, staff, merchandise, and property while upholding the brand’s premium image through professional conduct and appearance. To be successful in this role, it is expected that you possess the following: Licenses/Certifications: Current NSW Security Licence - 1A Classification (Required) Current First Aid and CPR certifications (Required) Police Check (Required) Certificate II in Security Operations (Required) Skills & Responsibilities : Excellent written, verbal and communication skills Previous experience in luxury retail security or similar high-end environments Strong customer service focus with the ability to engage respectfully with clients and the public High level of personal presentation and grooming standards. Provide exceptional customer service while maintaining security presence. Monitor and patrol retail floors to deter theft, vandalism, and safety breaches. Respond promptly to incidents, emergencies, and alarms Maintain accurate records and prepare incident reports Why Work for Us? Competitive Pay & Financial Security: Fortnightly pay and additional benefits. Exclusive Discounts: Access special offers from top retailers like Woolworths and Amazon through our benefits app . Iconic Clients: Boost your resume by working with prestigious brands. Supportive Team: Collaborate with passionate industry leaders. Skill Development: Advance your career with ongoing training opportunities . Cutting-Edge Technology: Utilise state-of-the-art tech to streamline your work. Variety of Work: Gain experience in various areas and locations, keeping your role dynamic and engaging. Promotion Opportunities: We value talent and promote from within, fostering career growth. How to Apply: Submit your resume and a copy of your NSW Security Licence. Candidates of Aboriginal or Torres Strait Islander background are encouraged to apply. Kindly note that due to the volume of applications, only successful candidates will be contacted.